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We’re excited to launch the new Otter — built for the half billion hybrid work professionals who are running from one meeting to the next, while juggling multiple projects with various teams.
Simon Lau
March 29, 2022
Mountain View, Calif. (July 10, 2025) – Otter.ai, the leading AI meeting agent, has today announced that it has become Health Insurance Portability and Accountability Act (HIPAA) compliant. Through a rigorous and independent assessment, Otter has successfully demonstrated its unwavering commitment to safeguard sensitive health information and reinforced its dedication to conversation and data privacy and security.
"We understand that healthcare providers and organizations will place a great amount of trust in Otter when they use our platform to support a variety of important workflows including clinical documentation, team communication, and coordination,” says Sam Liang, co-founder and CEO of Otter.ai. “Achieving HIPAA compliance means that healthcare users will be able to confidently rely on Otter to capture and document vital patient information more effectively, improving productivity, efficiency and patient care outcomes, while being assured of our commitment to protecting the privacy, security, and integrity of individuals' critical Protected Health Information (PHI)."
What HIPAA compliance means for Otter users:
- Enhanced Data Security: Implementation of advanced encryption protocols and secure data storage solutions to protect PHI.
- Rigorous Access Controls: Strict access management to ensure that only authorized personnel can access sensitive information.
- Comprehensive Employee Training: Ongoing training programs to ensure all team members are well-versed in HIPAA regulations and best practices.
- Regular Audits and Assessments: Continuous monitoring and evaluation of Otter systems to maintain compliance and identify areas for improvement.
Otter’s HIPAA compliance complements the platform's existing SOC 2 Type II certification, further demonstrating its unwavering commitment to data privacy and security. Ensuring compliance with HIPAA regulations means rigorously protecting sensitive patient data, specifically PHI, to meet strict requirements for privacy and security.
For more information about Otter’s HIPAA compliance visit our Privacy and Security page or submit this form to speak with our sales team.
About Otter.ai
With over 1 billion meetings processed, Otter.ai is the leading AI meeting agent empowering businesses to unlock the value of their meetings. With its advanced Gen AI technology, Otter.ai provides real-time notes, voice-activated agents that participate in meetings, summaries, action items, customized insights and content so that professionals are more productive and can collaborate with their teams more effectively. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.
Contact
Mitchell Woodrow, mitchell@otter.ai
